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Volunteering Tasmania hosted 3 state-wide workshops in June 2018 to help organisations understand changes to the Australian Accounting Standard (AASB1058) for Not-for-Profit (NFP) entities that involve volunteers in the delivery of their services.
Volunteering Tasmania provides you with the information below as a snapshot summary of the information presented by Alison Flakemore, a Senior Partner of accounting firm Crowe Horwath.
It is advisable to discuss these changes and how they may affect your organisation with the relevant person within your organisation; and seek professional advice from your accountant/auditor.
WHAT ARE THE CHANGES?
Basically the changes relate to:
- Better matching income with expenditure
- Recognising income when receiving something for significantly less than its fair value mainly to enable organisations to further its objectives
Additionally to this are changes to the lease standard:
- “Right-of-use” asset will be treated as a financial lease – so these will be included as an asset (with the need to depreciate) as well as a liability (need to determine borrowing rate to calculate present value)
There are also changes to Volunteer Services:
- The need to measure reliably – volunteers will need to “clock” on and off
- Determine fair value of their services contributed
- Would the services be purchased if they were not donated?
- Currently, whether to include this is optional, however not for the public sector where it is compulsory to report on this.
And changes to Grant reporting:
- Received by entity to further its objectives
- Needs to be “sufficiently specific performance of obligations” and enforceable
- If this is the case then can defer income to match when expenses incurred, otherwise must recognise income on the receipt of the grant.
DO THE STANDARDS APPLY TO YOU?
It is recommended to treat all Accounting Standards as though they apply to your organisation.
Refer to the Associations and Incorporation Act 1964 and discuss with your accountant, auditor or finance team.
Your starting point is checking if they are relevant to your organisation.
While reading the summary of these changes, have in mind:
- What does it mean for your organisation?
- What do you need to do?
SNAPSHOT OF THE CHANGES:
The changes will impact the way Organisations currently report on the following:
- Grant Funding reporting
- Volunteer Services recognition
- Revenue from contracts/clients
Finance Lease: Is when you lease an asset i.e. photocopiers, phones, and buildings – so you are financing an asset purchase for a period of time – giving you ownership rights during this time.
Operating Lease: treated as rent, you are available to use that asset for the duration of the time within agreement.
The changes will be treating all leases as finance leases.
Meaning, the nature of how expense is recognised in a profit and loss (P&L) will change.
It will be now recognised as depreciation on the ‘right-of-use’ asset and an interest charge on the lease liability. This charge will be calculated using the effective interest method which will mean gradual reduction of interest expense over the lease term.
There are exemptions for low value items ($5,000 or less) – you are encouraged to know what these are and combined value if multiple items, for example, mobile phones, wireless internet devices.
An exemption also exists for leases of less than 12 months where no purchase option exists.
Peppercorn leases will also change in how they are disclosed.
A peppercorn lease is where an asset (building, property, facility) is under an agreement of use for generally 99 years at significantly less value than market rate. For example, $1 per year for 99 years.
The new standard will make not-for-profit organisations recognise these values within reporting as value in right-to-use the asset and not the value of the building/land/facility.
Your revenue will reflect the increased income in reporting this figure, showing extra value provided. This may deteriorate the overall bottom line.
The key message is to identify the leases you have currently and start articulating future impacts they may have. Understand what these are and how they are being disclosed.
GRANT FUNDING REPORTING
Currently, grants funding reporting can be flexible in aligning with funding agreements and the deliverables in when the money component is reflected in your financial reporting. Meaning Grants can be reported in whole when received or flexible.
The changes will see grant funding now needing to be reported within financials as true to date, or reflecting the income portion at the time of which the expense has been incurred (progressively with funding agreement milestones/timeline).
The introduction of recognition of measurements with grant funding will assist complying with the new standards.
VOLUNTEER SERVICES RECOGNITION
Recognising the value of a volunteer per hour for the services they are contributing and reflecting this in your financial reporting.
Determine the value of your volunteers by calculating the following:
VOLUNTEER HOURS x RATE VALUE = VALUE OF VOLUNTEER CONTRIBUTION
Reflecting a value for your volunteer time as ‘income’ and reflecting the expense your organisation could face if were to provide these services with paid workers.
Currently this is optional for organisations, eventually it is unknown if this will be enforced, or remain the organisations choice. For the public sector this is compulsory to include in reporting.
This adds value to your organisation in other areas, signifying the contribution of value donated.
If electing to do this, your organisation needs to identify all volunteers (including voluntary Boards) when doing this.
REVENUE FROM CONTRACTS/CLIENTS
Financial reporting will be reflective of milestones at which the expense is incurred alongside the revenue being received on a transactional basis.
Example: AGED CARE
An ongoing funding agreement for delivery of aged care services has contractual obligations on key deliverables of the service. Rather than starting with the total funding at the start within reporting, going forward you will report this in real time meaning the income will be included in reporting at the time of the expense being incurred.
For example; a client needs travel from A to B, the expenditure for the service is incurred, and therefore the income figure is then reflected in reporting from the funding agreement.
WHERE TO FROM HERE?
This next 12 months is the time to get ready! Be proactive with these changes, not reactive!
Anything you can do to seek further advice – do it!
Start practising these new standard changes now, this will assist when the new standard comes into effect in 2019/20 (dependent on your organisations financial year).
There will be added costs to organisations in complying with the new standards. Whilst in the optional phase (now), start weighing-up for your organisation the cost of implementation verses the benefit.
Talk to your accountant, auditor, finance team – they are the ones having to approve of depreciation rates and values!
Most annual financial reports (overview not full cash flow details) are public records, organisations, particularly NFPs are cross referencing other organisations to see trends.
Volunteering Tasmania welcomes your questions your organisation may have regarding this information on the changes, and we will consult with Alison Flakemore at Crowe Horwath to supply a response.
The Australian Senate passed several changes to the Social Services Legislation Amendment (Welfare Reform) Bill 2017. This document highlights one of those amendments (to Schedule 9 of the Social Security Act 1991), which directly relates to volunteering and will impact your organisation if you’re involving volunteers through the Australian Government’s Mutual Obligation Requirement arrangements. These changes come into effect on September 20, 2018.
What are the Mutual Obligation Requirements?
This is an existing arrangement where the Australian Government (through Centrelink) allows certain individuals who receive allowances, including the Newstart Allowance (income assistance for those looking for work) to continue receiving their fortnightly payments by being involved in a combination of volunteering and paid work (or actively searching for paid work). How old you are determines how many hours of volunteering you’re allowed to include.
The proposed change?
Last year, the Australian Senate proposed changing the number of volunteering hours allowed for Australians receiving Newstart Allowance aged between 55 and 59 years of age from 30 hours per fortnight to 15 hours.
This change would require any Australians receiving the Newstart Allowance within this age-group to reduce any existing volunteering hours from 30 hours a fortnight to 15, and replace these hours with either paid work, or attempts to find paid work.
What change was passed?
At the end of March the Senate passed the above changes. However, they amended the change to make it time limited. That is, they made the requirement necessary for the first 12 months of job searching. What this means is that after 12 months of job search, an individual who is 55 to 59 years old can return to 30 hours of volunteering if they are unable to find suitable paid employment and it is determined to best suit the individual’s circumstances.
Please note, that the Australian Government has confirmed that they will also retain a number of exemptions (or a reduction in the number of job searches required) for those who meet the required existing criteria.
What does this mean for you?
If you are involving volunteers through the Australian Government’s Mutual Obligation arrangements, we encourage you to consider if these changes will impact any of your volunteers and discuss these with them.
Mutual obligation requirement volunteers can, subject to approval, share the required work or seeking employment and volunteer times with more than one organisation and workplace if they wish.
Centrelink staff have access to a list of registered volunteer organisations, and can check for customers if an agency is registered. This is not available for public use or access. Agencies can call 131524 to determine if they are already registered.
More information can be found at here, scroll down to the section headed Stronger Participation Requirements.
It’s been a busy month across the North West of the state for Mark Shelton, our Community Engagement Officer (NW).
Mark, Rachel Freeman (Statewide Coordinator, Volunteer Services) and Volunteering Tasmania CEO Alison Lai traveled to Smithton on Friday 11 May to deliver an Information Session at the Wyndarra Centre for both Volunteer Involving Organisations and community members.
Topics covered were background checks for volunteers, dealing with conflict and grievances, and a round-table on all things volunteering in the Circular Head region. The session was well-attended and based on the feedback received, we will certainly be hosting more of these types of sessions in the future. If your organisation is interested in being a hosting venue, please contact Mark via email at MarkS@volunteeringtas.org.au.
As part of our statewide National Volunteer Week celebrations, we “popped up” at the Makers Workshop in Burnie to thank and recognise their wonderful volunteers. The Makers Workshop is a lively hub that has several volunteers that assist in delivering services across their range of programs; it’s a venue that offers fantastic facilities to tourists and locals alike. Many thanks to the volunteers who agreed to be photographed with our ‘i volunteer’ heart during the event.
On Friday 25 May, Mark went to see the group at the Burnie Home Interaction Program for Parents and Youngsters (HIPPY program), and presented an Introduction to Volunteering to their participants. The parents who attended were very excited to share their volunteering experiences as well as find out about new opportunities available in their local area. There was a strong focus and discussion around volunteering positions suitable for parents of young children and about how organisations can attract and retain volunteers if they offer a flexible approach for those with young families.
In June Mark will be delivering information sessions to the Burnie and Devonport Centrelink sites, plus will be assisting in hosting our Network Meetings and workshops. We look forward to meeting you all at the North West Network Meeting at Burnie Arts and Function Centre on Thursday 7 June. To RSVP please email RachelF@volunteeringtas.org.au
We need all kinds of volunteers, not just those who fit an image.
THOSE who volunteer will know that at times volunteering can feel like an emotional rollercoaster.
There will be days where it feels like we’re having an impact, and other days when it feels like we’re not.
Days where it feels like our attempts to make a difference are only just touching the edges of an issue that feels so large that perhaps we question why we even try.
It might be the Landcare volunteer helping to manage the seemingly never-ending weeds and plastic showing up along their coastlines.
Or the volunteers packing food and supplies for an increasing number of people in need through local organisations like Foodbank or SecondBite.
It may even be the volunteers from the surf life saving clubs dotted across our island, who every year rise to the challenge of finding enough volunteers to patrol our beaches.
Each and every one will have experienced a moment of feeling overwhelmed by the enormity of what they’re trying to do. This is particularly true for those who may not be volunteering as often as they would like, and feeling that their contribution is too small to make a difference.
Some may no longer be volunteering because they felt that giving one hour a week, a few hours each month or one day year wasn’t enough to make a difference.
But they are, and I want to remind people that the value of their volunteering is not measured through the number of hours that they give, but by the impact of what they’re doing.
There is a beautiful saying by Desmond Tutu: “Do a little bit of good where you are. It is those little bits of good put together that overwhelm the world.”
These words are so true for our volunteers across Tasmania.
An hour a week is all it takes to help someone learn to read, or a couple of hours a month might be the highlight for an older person living in a retirement village.
One evening a year is all that is needed to help out at a trivia night for your local school, or one day to chip in at the annual community clean-up. There are also those in our community where time isn’t an issue, but they aren’t volunteering because perhaps they feel that they don’t fit the image of who they think is a volunteer.
Yet the diversity of volunteering roles across our island are equally matched by the diversity of the people who volunteer in them.
They are old, young and living in the city and in homes surrounded by paddocks.
They have university degrees, TAFE qualifications and some never finished school.
Some are transitioning out of the workplace into retirement and others are volunteering whilst they seek to enter it.
There’s also a bunch who see themselves as different.
This may be because they speak with an accent, need assistance to walk, talk or hear, have different skin colours or perhaps even a past that they think others may consider chequered.
They’re all volunteers and this year, in the spirit of this week’s National Volunteer Week theme, “Give a Little, Change a Lot”, I want to remind every volunteer that their contribution is significant, particularly those who feel that it may not be.
It is, and please keep going because every bit of good happening across Tasmania is estimated to be worth at least $4.9 billion each year, and every single volunteer is contributing to this extraordinary figure.
It doesn’t matter if you’re volunteering once a week, once a month or once a year and it doesn’t matter who you are or what your story is.
You’re all making a difference and for this we thank you.
And a final message to those who are no longer volunteering because they felt like they were not making a difference, and to those who are reluctant to begin because they feel like they won’t fit in.
I urge you to reconsider.
Volunteering is done by everyone for everyone, and that includes you.
Alison Lai is chief executive of Volunteering Tasmania.
Article published in The Mercury Newspaper, 22 May 2018
The 2018 Southern Cross Television Tasmanian Volunteering Awards held at Government House acknowledge the valuable contribution volunteers make to the Tasmanian community and signify the start of National Volunteer Week (21-28 May 2018).
Patron of Volunteering Tasmania, Her Excellency, Professor the Honourable Kate Warner, AC, Governor of Tasmania hosted the 27 finalists, their nominators, industry sponsors and VIPs at the official Awards ceremony at Government House.
The Hon. Jacquie Petrusma MP, Minister for Disability Services and Community Development, Minister for Aboriginal Affairs, Minister for Sport and Recreation and Minister for Women presented the 2018 Premier’s Volunteer of the Year Award to Mr Leslie Williams, who has been actively volunteering for over 60 years.
Mr Williams currently dedicates his time to the Huntington’s Disease Association of Tasmania, supporting families and raising awareness.
Volunteering Tasmania’s CEO Alison Lai said the judging panel always finds it extremely difficult to narrow down the finalists, when so many people are doing incredible things.
“There is no doubt that Les is an amazing human and an incredibly worthy winner of the Premier’s Volunteer of the Year award, but in the spirit of this year’s National Volunteer Week theme ‘Give a Little. Change a Lot’, I want to remind every volunteer that their contribution, big or small, is significant.”
“Volunteering is not measured through the number of hours people give, but by the impact of what they’re doing. It doesn’t matter if you are giving one hour a week, a few hours each month, one day a year or more, collectively volunteers are contributing an estimated $4.9 billion dollars to Tasmania each year and making a difference, and for this we thank them all.” Ms Lai said.
The Awards are Tasmania’s only state-wide program that formally recognises excellence in volunteering and are supported by the State Government and valued sponsors.
The 2018 winners are:
The Premier’s Volunteer of the Year Award
Leslie Williams- Huntington’s Disease Association of Tasmania
Anglicare Tasmania Community Care and Health Award
Leslie Williams- Huntington’s Disease Association Tasmania
Bulk Nutrients Sport and Recreation Award
Shane Askew – Coordinator, Burnie Surf Lifesaving Club
CatholicCare Tasmania Volunteer Group or Program Award
Launceston RSL Sub Branch Australian Defence Force Welfare Team
Hydro Tasmania’s Excellence Award- for Best Practice in Volunteer Management
Liz Lord – Volunteer Coordinator, Australian Wooden Boat Festival Inc.
Lifeline Tasmania Emergency Services Award
Rodney McLean – Glengarry Volunteer Fire Brigade
NRM South Environment, Animal Care and Conservation Award
Norma Baker – Wildlife Carer, North East
TasTAFE Education, Science and Technology Award
Fiona Armstrong – Tutor, Glenorchy LINC and 26TEN
Tourism Industry Council Tasmania Arts, Heritage and Tourism Award
Trevor Clark, OAM – President, Exeter Show Society
Volunteer Tasmania Corporate Award
Photographs from the event will be posted on our website and on our social media channels shortly.
To read the stories behind the finalists click here.
Kingborough Council Volunteer Program
The Kingborough Volunteer Program (KVP) was created by the Kingborough Council’s Positive Aging Committee who were seeking opportunities to decrease social isolation in the community, as well as providing options for residents to remain in their own homes with dignity.
The KVP has made a measurable impact over the past five and half years as a dedicated social and support service for residents in Kingborough aged over 65. There are fifty two volunteers aged between twenty seven and eighty eight, many of whom are a similar age to the people they’re selflessly assisting. Their skills and activities are varied and include driving clients to medical appointments and shopping, walking pets, gardening, walks on the beach, travel to support groups, or trips to museums and cafes.
KVP has helped to enhance the lives of both clients and volunteers. There is an increased value on accomplishment, self-worth, fulfillment, and also new avenues for social interaction. Most clients advise they would not be able to remain at home without the valuable support of the Kingborough Volunteers, which also supports the client’s family, friends and neighbours by relieving the pressure on busy working extended families.
RSL Launceston sub-branch: Australian Defence Force Welfare Team
Australian Defence Force Welfare, a sub-branch of RSL Launceston, exists because there has been a gap in the welfare system with Australian Defence Force (ADF) members hitting crisis point for a number of different reasons. These reasons include but are not limited to: mental health, relationships, housing issues and financial problems.
Most ADF members that are in this situation have issues with trying to access the basic needs while their claims are going through the Department of Veteran’s Affairs (DVA). The volunteer team provides access to housing, checks on health and mental health well-being, provides the basics, and access to DVA advocates. Each participant is respected, supported and guided in a way that assists their current situation without judgement or criticism.
The program started in Launceston, but is now supporting people state-wide. Six volunteers are on the team at the moment and include people with lived experience in the ADF, experience in homelessness, family of returned service personnel, and more. The team has the personal attributes, abilities, and understanding to engage with people who have fallen between the gaps and generally do not trust the system. The program is self-funded by donations from the community, fundraising and applying for grants.
Tamar Island Wetlands Centre Volunteers Community Action in Reserves Group (CARes)
The Tamar Island Wetlands Centre (TIWC) Volunteer CARes group are a branch of Wildcare Inc. The twenty seven active volunteers operate the TIWC with support from a part-time centre coordinator, on behalf of the Tasmanian Parks and Wildlife Service. The volunteers, ranging in age from twenty one to ninety, have been successfully running the TIWC since it opened in November 2000.
These volunteers are a truly inspiring and passionate group; their hard work, commitment, enthusiasm, and dedication is evident through the successful and continued operation of the TIWC. Their motivation to raise the profile of wetlands conservation and the benefits healthy wetlands provide is apparent with the increase in visitation to approximately 38,000 visitors to the reserve annually.
These volunteers individually show their strengths by participating in small projects of their interests, further contributing to the greater conservation outcomes. As a group they have formed lifelong friendships, and enjoy the social connections and shared experiences of being part of this team. The volunteers are able to inspire and encourage new volunteers by the time and care they take, talking to regular visitors, displaying their passion for volunteering and the benefits to themselves, the community and the environment. The group are resilient and have remained united through the many changes that occur within the workplace and community.
Hydro Tasmania Award for Best Practice in Volunteer Management: 2018 Finalists (in alphabetical order)
Abi Binning – Executive Officer, Wide Angle Tasmania
Abi Binning is the Executive Officer for Wide Angle Tasmania (WAT), a not for profit organisation with a mission to encourage, develop & support Tasmanian screen practitioners.
Abi has a genuine interest in supporting people and identifying their strengths and their passions. This enables her to direct the volunteer into an experience that is rewarding for them and those they are connected with. Through her work with WAT members and film makers, Abi identified the need to connect individuals with more mentors, practitioners, projects and opportunities.
Over the last twelve months WAT has engaged with 200 volunteers, in positions ranging from the WAT Board to live productions. The film sector is built on an ethos of reciprocity, cooperation and sharing, and Abi has developed a program that supports that ethos.
Christine Gimblett – President, Lions Club of Brighton
Christine has an energy and enthusiasm that is memorable and draws people together, enabling her to re-invigorate the Brighton Lions Club that she is currently the president of. Through warmth, engagement and excellent listening, Christine identifies peoples’ strengths and interests and tailors their volunteering tasks accordingly – and in doing so helps them develop new skills.
Christine makes sure everyone feels included, despite big differences in social backgrounds. She has introduced a Youth Mental Health First Aid training to Brighton’s Grade 9 students, which was part-funded by a Car and Bike Show that brought exhibitors and visitors from all over the state. She also applied for various grants, ran other community activities and approached many local organisations to help fund this program, now in its second year.
Christine has assisted in tripling the attendance of the Brighton Christmas Carols which is a family event that crosses social barriers; and also operates a CatholicCare craft/social group for 6+. As a volunteer she dedicates herself full-time to help make the Brighton community a better place.
Liz Lord – Volunteers Coordinator, Australian Wooden Boat Festival Inc
Liz Lord is the Volunteers Coordinator for the MyState Australian Wooden Boat Festival. Her responsibilities include the recruitment, registration, training and assignment of more than 400 volunteers for this biennial event.
One of the challenges when dealing with a large group of volunteers is ensuring that each individual feels engaged, cared for and valued to which Liz approaches with a highly effective system of project teams dedicated to particular needs.
Her personal touch, face-to-face or on the telephone, maintains a sympathetic, positive relationship with each volunteer from the first point of contact. She is tireless during the event, running a calm, restful ‘volunteers centre’ on the festival site where workers can rest and restore themselves. The festival’s reputation for friendliness, inclusion and enthusiasm is the result of a culture created and maintained by the Volunteers Coordinator, Liz Lord.
Hydro’s program began in 2011, recognising the value of volunteering for professional and personal growth. They utilise published procedures and a full-time qualified coordinator; options are flexible and employees do all forms of volunteering – one-off or ongoing, projects, and skilled volunteering.
All participants volunteer with a community organisation of their choice to lift capacity and improve their strategic thinking, problem-solving, self-awareness and confidence. Hydro have benchmarked their program against larger programs, reviewed it against community and employee expectations, and feedback is sought so that it continues to improve.
In 2017 Hydro incorporated volunteering in a leadership program for women: ‘Hydro Women Leading into the Future’. This program was developed to redress gender imbalance and empower and encourage women towards leadership – particularly younger women. Amongst many other partnerships, Hydro have also joined The Smith Family’s Career Mentor program, where Hydro volunteers guide final year tertiary students to transition into work, noting that Tasmania needs young people to stay in the State and have jobs in regional locations.
The MyState ‘Hands On’ volunteering program offers staff one paid leave day annually where they are encouraged to give back to their local community. The program has been in existence since approximately 2001, and in the past few years they have refined their approach to maximise flexibility for staff, and to provide them with targeted volunteering opportunities.
MyState employees are deeply passionate about the community and have the resources that have the potential to create significant social impact. The power of helping others contributes to staff’s mental and physical wellbeing in a positive way; there is a feeling of pride and achievement within staff who participate.
MyState’s relationship with business partners and community organisations has also been strengthened. Volunteering communications are at the forefront of staff engagement, with their newsletter, intranet and word of mouth spreading the positive message of volunteering. MyState encourage staff to provide feedback and leads for alternative volunteering opportunities. Staff can share their experiences and work together to support their local communities as a united front.
The Tenants’ Union of Tasmania
The Tenants’ Union of Tasmania is a specialist Community Legal Centre for residential tenants across the state, offering free services such as tenancy advice and support. Their aim is to secure the rights of all tenants by providing free legal advice, representation and education, as well as advocating for the improvement of tenants’ rights.
The volunteering program is comprised mostly of solicitors, law students and law graduates, who volunteer their time to staff the Telephone Advice Line, answering questions and giving advice without bias, prejudice or judgement, and maintaining client confidentiality at all times. Many of the callers who benefit from this volunteering program are in low income or disadvantaged groups who would struggle to gain any assistance without these volunteers tirelessly devoting their time and skills.
This program also gives law students and graduates an opportunity to be directly involved in the legal world and get a foot in the door in a supportive environment.
Tourism Industry Council of Tasmania Arts, Heritage and Tourism Award: 2018 Finalists (in alphabetical order)
Dallas Baker OAM – Friends of Deal Island Wildcare Inc
Over the years, Dallas and his wife Shirley have been caretakers on Deal Island three times, which lead to the formation of Friends of Deal Island Wildcare Inc. A program of two working bees per year was commenced where the major tasks were the restoration and preservation of the lighthouse and station.
Involved with fundraising, planning teams, organising food supplies, managing travel arrangements and coordinating restorative work on the heritage buildings. He has managed the last two bees in Nov. 2017 and Feb. 2018. He continues to plan future working bees, funds permitting.
Dallas is well recognised for his contribution and energy to inspire volunteers to work on Deal Island. He is never without team members. Dallas is a team player and always works to have “new” faces on the bees. Dallas spent three years on the Board of Wildcare and one year on the board of Volunteering Tasmania learning and contributing in areas of his expertise. Dallas has also contributed time and effort to Maatsuyker and Tasman Island working bees. He continues to make a difference.
Trevor Clark – President, Exeter Show Society
Trevor Clark has been a member of the Exeter Show Society for thirty years. For the last twenty years he has served as the President. Trevor leads a membership of thirty keen volunteers to maintain the grounds and buildings for use by Community Organisations, Sporting Groups and the general community.
Trevor chairs the monthly meetings of the Exeter Show Society and encourages all members to participate in discussion and decision making. He manages and oversees the workings of the annual Exeter Show, which is a huge task. Trevor lives and breathes The Exeter Show Society.
He encourages everyone on the committee to work together and focus on a common outcome. He leads by example and works so hard, yet always thanks and shows his appreciation to everyone for their help. He is always available to support the executive members of the committee, even on short notice, to meet with us, guide us and help solve any problems we may encounter in our roles.
Allan and Marg Leeson – Cradle Coast Authority, Australian Masters Games, Cruise Ship guides
Allan and Marg have a wide range of volunteering experience behind them, for example, supporting the Cruise Ship guides by ensuring numbers are sustained, producing a newsletter and a guide book to assist in the training of new volunteers.
They also contributed significantly to the success of the Australian Masters Games by helping the tourism industry prepare for the influx of visitors – by doing an accommodation supply and demand analysis across the North West and West coasts and developing a restaurant guide. These tasks took significant collaboration and leadership and the region was increasingly united as a consequence.
The time and passion that Allan and Marg freely give to support visitors, tourism and the local industry, is truly inspirational. They act as mentors to many “millennials” and constantly demonstrate what it means to be a leader and what it means to give back to your community.