25 September – Freemasons’ Homes – a great example of how to care for your volunteers
Around 80 volunteers from a range of different backgrounds contribute to the diverse and unique culture at Freemasons’ Homes.
Freemasons’ works hard to retain their volunteers through excellent management and recognition programs.
One of the ways the Homes show that they value their volunteers is to provide training and development programmes, like:
- First Aid training
- Dementia awareness training
- Manual and Workplace Health and Safety training
- Food hygiene practices
- Hospitality training at the Freemasons’ Chats café
Each year the Home’s volunteers are formally recognised as pillars of culture and compassion in the organisation.
People volunteer at Freemasons’ for a range of reasons. One volunteer continues in their role “to see residents enjoy meeting each other, chatting and laughing in the coffee shop”.
Chats Café acts as one of the social highlights for volunteers and residents alike, it is a small modern café that is located in the nursing home and is operated on Fridays and Saturdays between 11 and 3pm. Training is fully provided for any volunteer that wishes to become a Freemasons’ Barista, and there are current vacancies in this role. The café is open to family and visitors of the residents and there are plenty of opportunities to meet new faces.
As part of the caring culture, Freemasons’ Homes has an established Family Support Group programme which provides peer support to family members of the residents. Volunteers in this role require a high level of understanding, compassion and interpersonal skills. The role can be challenging, but also immensely rewarding for those suited to it, making a real difference to residents and their families.
The Home loves to involve all members of the community, and is always open to working out how anyone and everyone can make a difference by joining their volunteer team.
Current vacancies at Freemasons’ are listed here, but please don’t hesitate to contact Sue on the details above if you want to be involved in any way.